Privacy Policy

1. Overview

This Privacy Policy explains what data EZCHEATS collects when you use the EZCHEATS Hub application and website, why we collect it, how long we keep it and what your rights are.

The policy applies together with the Terms of Service. Terms used here have the same meaning as in the Terms.

2. Data we collect

Account data: the username you choose and a salted hash of your password. We never store passwords in plain text and we do not ask for your real name.

Email address: collected only when you make a purchase, via our payment provider, to deliver the receipt and license information.

Hardware identifier (HWID): collected when you activate a product, to enforce the one-computer-per-plan limit described in the Terms.

Launch telemetry: anonymous, aggregated counters such as application starts, download button clicks and interface language switches. This data contains no identifiers and is not linked to your account.

Technical logs: standard server logs (IP address, timestamp, user agent) kept for security and abuse prevention.

3. Why we collect it

To create and authenticate your Hub account (username and password hash).

To deliver purchases and receipts (email address, via the payment provider).

To enforce plan limits and prevent credential sharing (HWID).

To understand which features and languages are used, so we can improve the product (aggregated telemetry).

To protect the Service against abuse and attacks (technical logs).

4. What we do NOT collect

We do not collect or store payment card details — payments are processed entirely by the payment provider.

We do not access, read or store the content of your computer beyond the HWID described above. The Hub does not browse your files, does not read other programs and does not capture keystrokes or the clipboard.

We do not sell, rent or trade personal data to anyone.

5. Retention

Account data is kept while your account is active. Accounts inactive for 24 months may be deleted with notice.

Purchase and refund records are kept for the period required by tax law.

Aggregated telemetry has no personal identifiers and is kept indefinitely in aggregate form.

Technical logs are rotated and deleted after 90 days.

6. Third parties

Payment provider: processes your payment and receives the data needed to complete it (amount, email address). The provider is a separate data controller for that processing.

Hosting and content delivery: standard providers used to serve the website, the Hub and the download files. They process IP addresses as processors on our instructions.

We do not use advertising networks or data brokers.

7. Cookies and local storage

The website stores your interface language in localStorage. The Hub stores your session, language and window preferences locally on your computer.

We do not use tracking cookies, fingerprinting or cross-site advertising identifiers.

8. Your rights

You may request a copy of the personal data we hold about you, ask for corrections, or ask for deletion of your account and associated data.

Requests are handled through the support channel listed in the Hub. We respond within 30 days.

Deletion of your account removes the username, password hash and activation records. Purchase records required by tax law are retained in anonymized form.

9. Security

Passwords are stored as salted hashes. Downloads are served over HTTPS and published with SHA-256 checksums so you can verify file integrity.

No system is perfectly secure. If a breach affecting your data occurs, we will notify affected users through the Hub and this page.

10. Changes to this policy

We may update this policy from time to time. The current version is always available at this page with its "Last updated" date. Material changes are announced in the Hub.

11. Contact

Privacy questions can be sent to the support channel listed inside the Hub.